Terms of Service

Last updated: January 23, 2026

1. Introduction

Welcome to MLALab.ai ("Company," "we," "us," or "our"). By accessing or using our AI-powered video dubbing and content creation services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our Service.

By clicking "I Agree," creating an account, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Finality of Sale – No Refunds

ALL PURCHASES ARE FINAL AND NON-REFUNDABLE.

MLALab.ai provides digital services that consume immediate and irreversible computing resources (GPU/API credits). All purchases of Lab Credits are final and non-refundable. By clicking "Generate," you acknowledge that the service is being performed immediately and you waive any right to a "cooling-off" period or refund, even if the AI output does not meet your personal creative expectations.

By making a purchase, you expressly waive any right to initiate a chargeback, dispute, or reversal of payment through your bank, credit card company, or payment processor. Any attempt to file a chargeback may result in:

  • Immediate termination of your account
  • Forfeiture of all remaining credits and content
  • Collection action for the disputed amount plus administrative fees
  • Reporting to fraud prevention databases

EU/UK Notice: Under EU law, consumers have a 14-day "Right of Withdrawal." However, this does not apply to digital content when you have provided express consent to start the service immediately and acknowledged that you lose your right to withdraw. By using our Service, you provide this consent.

3. As-Is Service & AI Output Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Accuracy Disclaimer – AI Hallucinations

You acknowledge that the Lab uses experimental AI technology. Output may contain errors, cultural inaccuracies, or "hallucinations." MLALab.ai is a tool for creators, not a substitute for professional human translation. You are solely responsible for reviewing and verifying all content before public distribution.

We make NO GUARANTEES regarding:

  • The accuracy, reliability, or correctness of AI-generated translations, voice clones, or content
  • The appropriateness of generated content for any specific use case
  • The absence of errors, offensive content, or culturally insensitive material
  • The preservation of intended meaning across language translations
  • Perfect lip-sync or timing accuracy

YOU ARE SOLELY RESPONSIBLE for reviewing, verifying, and approving all AI-generated content before publishing, distributing, or using it for any purpose. We strongly recommend human review of all outputs.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MLALAB.AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or content
  • Reputational damage
  • Platform strikes, demonetization, or account termination on third-party platforms
  • Any damages arising from AI-generated content inaccuracies

MAXIMUM LIABILITY CAP

To the maximum extent permitted by law, MLALab.ai's total liability for any claim shall not exceed the amount you paid us in the last 30 days. We are not liable for YouTube channel bans, loss of revenue, or social repercussions resulting from your AI-generated content.

Some jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights.

5. Content Responsibility & Indemnification

Your Content, Your Responsibility

You represent and warrant that you own or have all necessary rights, licenses, and permissions to upload, process, and distribute any content you submit to the Service, including but not limited to:

  • Video and audio content
  • Voice samples used for cloning
  • Scripts and text for translation
  • Any intellectual property contained therein

We do not claim ownership of your content. However, you grant us a limited license to process your content solely for the purpose of providing the Service.

Indemnification

You agree to indemnify, defend, and hold harmless MLALab.ai and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you upload, create, or distribute using the Service
  • Any claim that your content caused damage to a third party

6. Acceptable Use Policy

You agree NOT to use the Service to:

  • Create deepfakes or impersonate individuals without their consent
  • Generate misleading, fraudulent, or deceptive content
  • Produce content that violates any applicable laws or regulations
  • Create content that infringes on intellectual property rights
  • Generate hate speech, harassment, or discriminatory content
  • Circumvent platform guidelines or create spam
  • Any other use that we determine, in our sole discretion, to be harmful or inappropriate

Violation of this policy may result in immediate account termination without refund.

7. Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:

  • Violation of these Terms
  • Suspected fraudulent, abusive, or illegal activity
  • Chargeback or payment dispute initiation
  • Extended period of inactivity
  • Request by law enforcement or government agencies

Upon termination, your right to use the Service will immediately cease. Any unused credits or subscription time will be forfeited and are non-refundable.

8. Dispute Resolution & Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the arbitrator's decision shall be final and binding.

YOU AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

MLALab.ai

Email: legal@mlalab.ai

Website: https://mlalab.ai

Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THE SERVICE.

These Terms constitute the entire agreement between you and MLALab.ai regarding the use of the Service, superseding any prior agreements between you and MLALab.ai relating to your use of the Service.